What our Customers say...
Fire Damage Testimonials
In the midst of an immensely difficult time in my personal life, SERVPRO was compassionate and understanding throughout my entire house rebuild. Due to an error a different contractor made during an exterior remodel, my home suffered over $100,000 of water damage. The entire 50 year old structure had to be stripped to the studs on exterior walls and ceilings. Not only did they treat my personal case with sympathy and detail, they ensured I'd be back in my home as quickly as feasibly possible. From the top of the organization with the owner Shaun H, down to the packers/movers and individual carpenters, I felt they truly cared about my house, my personal story, and all my concerns. Heather, Kayla, and their team of packers/cleaners/movers ensured my belongings were treated with utmost care. Shawn, the project manager, gave the project a personal touch and had open communication so I knew exactly what the status of the project was. He was always a phone call away to calm my anxiety regarding the process. Mat and Matt, with restoration and mitigation, were professional and I felt an immense sense of reassurance that the problem would be fixed and my home would be safe to live in again. Chris, the head carpenter, was detail-oriented and made sure the loose ends were tied up and the finishing touches brought the whole project together to completion. I couldn't be more satisfied with the competency and work of the entire company. Thank you for helping me through this tough time.
We have used SERVPRO a few times and have been happy with them each time! They were easy to communicate with, thorough in their work and inspection, and knowledgeable.
SERVPRO was wonderful to deal with. We had an issue with a fire extinguiser going off and there was chemical dust everywhere. Shawn was so responsive in coming over right away and helping us get something set up for tomorrow. Their response was so quick and helpful. I can't thank them enough.
Shawn was on-time, professional, extremely knowledgeable, and had a plan for how to handle the damage we have without “breaking the bank”. Couldn’t be happier!
SERVPRO was fantastic! They quickly arrived at our home to start the cleanup process. Very professional and informative. We are grateful for the team and work done. Thank you!